Welcome to Symple Sites, LLC! By using our website and services, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, please do not use our services.
1. Introduction
Symple Sites, LLC (“Company,” “we,” “our,” or “us”) provides website design, development, and hosting services. By purchasing our services, you agree to be bound by these Terms & Conditions.
2. Services Provided
Symple Sites offers:
- Free website design with hosting purchase
- Custom website development
- E-commerce website development
- Website hosting and maintenance
- SEO and analytics integration
All services are provided as per the agreed scope and pricing outlined on our website or in a written agreement.
3. Payment & Fees
- Website design is free with the purchase of hosting.
- Hosting is billed annually at the agreed-upon rate (e.g., $100–$300 per year based on the package).
- Custom website development and additional services require upfront payment or a payment plan as agreed.
- Payments are non-refundable, except as outlined in our 30-Day Money-Back Guarantee for hosting.
Failure to make timely payments may result in the suspension or termination of services.
4. Refund Policy
- Hosting Refunds: Customers are eligible for a full refund of hosting fees if requested within 30 days of purchase.
- No Refunds on Custom Development: Due to the time and resources invested, payments for website customization, advanced development, or add-on services are non-refundable once work has commenced.
- Refunds are processed within 7-10 business days of approval.
5. Client Responsibilities
By using our services, you agree to:
- Provide accurate and complete information for your website.
- Supply any necessary content (text, images, videos) in a timely manner.
- Approve or request revisions within the agreed review period.
- Abide by copyright and intellectual property laws when submitting materials.
Failure to provide requested materials may result in project delays.
6. Ownership & Intellectual Property
- Client Content: You retain ownership of any content (text, images, logos) you provide.
- Website Code & Design: Symple Sites retains ownership of the website structure, design, and source code unless otherwise agreed in writing.
- Licensed Materials: Any third-party plugins, themes, or software used in your website may be subject to separate licensing agreements.
7. Hosting & Website Maintenance
- Hosting includes uptime monitoring, basic security, and technical support.
- Maintenance services (updates, backups, security monitoring) are available as an add-on service.
- We are not responsible for downtime caused by third-party providers, cyberattacks, or client modifications.
8. Cancellations & Termination
- Clients may cancel their hosting subscription at any time. However, refunds are only provided within the 30-day refund period.
- We reserve the right to terminate services if a client violates these Terms & Conditions or engages in fraudulent or illegal activities.
9. Limitation of Liability
- Symple Sites is not responsible for any lost revenue, data loss, security breaches, or business disruptions resulting from the use of our services.
- We are not liable for third-party software, plugins, or integrations that may affect website performance.
- Our liability is limited to the amount paid by the client for services in the preceding 12 months.
10. Modifications to Terms & Conditions
Symple Sites reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
11. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
📧 Email: [info@symplesites.com]
By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Thank you for choosing Symple Sites!
